Next Day Boiler Spares

Next Day Boiler Spares

Tel: 01302 888101

Every Part We Show Is New and Genuine
Guaranteed Next Day Delivery - Order By: Mon-Fri 5:00pm

We Only Supply Genuine New Manufacturers Parts.

Terms and Conditions

Definition

‘Seller’ Keeptheheaton.com
‘Business’ specifically includes a trade or profession.
‘Consumer’ any natural person who is acting for a purpose that is outside his business.
‘Buyer’ the ‘business’ and ‘consumer’ collectively.
‘Working days’ means all days other than Saturdays, Sundays and Bank Holidays and where expressed 24 hours is the equivalent of one working day.
‘Goods’ means goods supplied to the Buyer by the Seller at the Buyers request

(1). General
These conditions shall come into force upon our acceptance of your order. All other terms, conditions, warranties or representations express or implied whether made before, or at the time of, or after, your order or instructions, and even if contained therein, are so far as permitted under the Sale of Goods Act 1979 and the Unfair Contract Terms Act 1977 hereby excluded.

(2). Prices
Prices are subject to change without notice and Goods will be invoiced at the Seller’s price ruling on the date of order. Prices stated do not include v.a.t.

(3). Carriage Charges
Where applicable carriage charges will be itemised per order and subject to v.a.t. at the ruling rate.

(4) Acceptance of Order
Your order will only be accepted upon our receipt of confirmed approval for payment from SecureTrading. Once received we will e-mail confirmation of your order.

(5). Availability
All items are offered subject to remaining unsold.

(6) Parts Identification
(a). It is the duty of the Buyer to order the correct part. The Seller shall deliver the part ordered and accepts no responsibility for inaccurate advice supplied by a third party to the Buyer in the identification of the part required whether through commercial recommendation or technical diagnosis.
(b). Photographic images in the product catalogue are solely for aesthetic purposes and should not be used in the identification of parts. Due to the ongoing process of product development, the appearance of some items supplied may vary from the online image.

(7). Specification
The Goods are supplied as per manufacturer’s specifications and subject to manufacturers modification without notice.

(8). Delivery
(a). Any times quoted for dispatch are estimates only, not involving us in any liability for failure to dispatch within such times.
(b). Difficulties of delivery on behalf of the Seller or its suppliers either unforeseen or through no fault on the part of the Seller shall entitle the Seller to withdraw from the contract without liability.

(9) Cancellation
(a). Subject to receiving notice by a durable medium e.g. e-mail, fax or writing ‘Consumers’ have a 7 day cancellation period commencing from the day after the date of receipt of Goods providing they are in a re-saleable condition. The Goods must be returned within 21 days of notice. Should the Goods have to be collected by the Seller, the Seller reserves the right to charge the cost of recovery. After this time period ‘Business’ users conditions apply (see below).
(b). ‘Business’ users orders accepted by the Seller may not be cancelled under any circumstances unless agreed in writing by the Seller. Any requests must be made by durable medium e.g. e-mail, fax or writing and will be subject to a 20% re-stocking charge except for Printed Circuit Boards (PCB’s) which are supplied in clear, sealed packaging and non-returnable once the seal is broken. Where return is agreed it on proviso that the Seller receives the Goods in a re-saleable condition within 21 days of authorisation. Should the Goods have to be collected by the Seller, the Seller reserves the right to charge the cost of recovery. Original outward carriage is non-refundable.
(c). Refunds, where authorised, may take up to 30 days from receipt of goods.

(10) Notice of Claims etc
(a). The Goods shall be examined by the Buyer upon receipt and no claim will be entertained unless notice is received by durable medium e.g. e-mail, fax or writing within three days of delivery.
(b). In the case of damage in transit notice of damage or breakage’s must be advised by durable medium e.g. e-mail, fax or writing within three days of delivery. Any parcels received where exterior damage is obviously apparent must be signed for as ‘Damaged’.
(c). Unexamined signatures for receipt of the Goods do not relieve the Buyer of the responsibility to check them on arrival and the Seller shall not be liable in respect of any claim if the Buyer fails to comply with the provisions of this clause.
(d). In case of loss in transit, or delay, notice via durable medium e.g. e-mail, fax or in writing must be received within fourteen days of acknowledgement of order failing which the Goods will be deemed to have been delivered.

(11). Storage
Should the Buyer fail to take delivery of the Goods the Seller shall be fully entitled to arrange storage either at its own warehouse or elsewhere on the Buyers behalf and it reserves the right to recover all additional charges for storage, insurance and carriage costs from the Buyer.

(12). Force Majeure
The Seller shall not be under any liability whatsoever to the Buyer for non-delivery or delay in delivery indirectly caused by or resulting from an Act of God, outbreak of hostilities (whether or not war is declared), insurrection, riot, civil disturbance, Government Act of Regulation, fire, flood, explosion, accident, theft, climatic conditions, shortage of material, strike, lockout or trade dispute (whether of the Seller’s employees or of other parties) caused by or resulting from any other event or circumstances whatsoever (whether or not of the same or similar kind to those mentioned) beyond the Seller’s control or caused or resulting from the default or negligence of the Seller or any of its employees, sub-contractors, or suppliers.

(13). Terms of Payment
Only payment made online by credit/debit card and authorised by Secure Trading will be accepted. Telephone orders below £25.00 net will be subject to a £2.00 net admin fee.

(14). Ownership and Title
Notwithstanding delivery to the Buyer, the Seller shall be legally and beneficially entitled to the ownership of the Goods until payment of the purchase price or all debts owed by the Buyer to the Seller. Until such payment, and subject to the following provisions, the Buyer holds the goods as bailee of the Seller and owes to the Seller the normal fiduciary obligations of a bailee by way of custody in respect of the Goods. In so far as the Buyer shall, or shall purport to, offer for sale and sell the goods, it shall do so only at the best obtainable price in the ordinary course of its business as principal and not as agent for the company. The Seller shall, by reason of the said relationship of bailment between the Buyer (as bailee) and itself (as bailor), be and remain legally and beneficially entitled to the proceeds of sale and the Buyer shall pay such proceeds of sale into a separate account or, otherwise, shall ensure that all the proceeds of sale are kept by or on behalf of the buyer in a separate and identifiable form. The proceeds shall not be paid into an overdrawn bank account. Upon receipt of the proceeds of sale, the buyer shall discharge the debt due to the Seller and shall not use or deal with the proceeds of sale in any way whatsoever until such debt has been discharged.

(15). Insurance and Risk
The risk in the Goods sold by the Seller shall pass to the Buyer upon delivery of the Goods. The Seller accepts no responsibility for any loss or damage to the Goods howsoever caused after the risk has passed to the Buyer and the Buyer should in its own interest insure the same.

(16). Indemnity
The Buyer will indemnify the Seller against all claims against the Seller by a third party arising directly or indirectly out of the contract.

(17). Patents etc
The Seller gives no indemnity in respect of any actual or alleged infringement of any patent registered design mark or other rights affecting goods.

(18). Warranties and Exclusions of Liability
(a). All statements, product information and recommendations are based upon advice we believe to be reliable but the accuracy and completeness thereof is not guaranteed.
(b). In the case of items supplied by the Seller the Seller warrants that if, under proper use, any defect is discovered within twelve months of the date of dispatch to the Buyer, and is shown to be due solely to defective materials or workmanship the Seller will at its option either repair or replace the defective Goods free of charge.
(c). All Goods in respect of which any claim is made must be returned with proof of purchase to, and collected from, the Seller’s premises at the Buyers expense.
(d). Save and provided herein and subject to the Sale of Goods Act 1979 and the Unfair Contract Terms Act 1977 both the Seller and the manufacturer shall be under no liability in respect of any defects in the Goods or defective works or for any loss damage or injury resulting from and including consequential loss.
(e). It is the duty of the Buyer to check that the correct Goods have been received and before using the Buyer shall determine the suitability of the product and its intended use and assumes all risk and liability whatsoever in connection therewith.

(19). Proper Law and Jurisdiction
The law applicable to all contracts is English law and the Buyer submits to the jurisdiction of the English Courts.