Tel: 01302 888101 IMPORTANT INFORMATION: Please Note: Next Day Deliveries
Every Part We Show Is New and Genuine
Next Working Day Delivery - Order By: Mon-Fri 5:00pm
Please Note: Next Day DeliveriesWhilst we are continuing to dispatch orders same-day, we are aware that a small proportion of these orders are not being delivered within 24 hours. If your order is required urgently, please consider selecting a timed delivery service from the available options. Our couriers are experiencing some delays to their services across the whole delivery network. This is due to unprecedented demand on their services due to several factors, including general Christmas demand.
Delivery. All orders received before 5.00pm will be dispatched the same day except Saturdays, Sundays & Bank Holidays. Standard delivery is usually next working day. Express and Priority delivery is guaranteed next day by the time stated on your selection. (The delivery default is Standard delivery but you are given the opportunity to select other services during the checkout procedure.) All orders received after 5.00p.m. will be dispatched next working day.
Returns Policy. ‘Consumers’ have a seven working days ‘no quibble’ cancellation period after the receipt of goods providing they are in a re-saleable condition. Notice of cancellation must be in writing and can be sent by post, fax or e-mail. After this period the same terms and conditions that apply to ‘Business’ users will be applied. Please see our ‘Terms’ page. The buyer will be liable for the cost of return carriage. Refunds will be made within 30 days. This does not affect your statutory rights as a consumer.
CHRISTMAS OPENING HOURS 2023
As the holidays approach, we're excited to share our Christmas hours and services:
Christmas Hours: Discover our extended hours for all your heating and plumbing needs. Check the table for festive schedules to plan your jobs seamlessly.
Emergency Hotline: For urgent heating or plumbing issues, connect with our dedicated Christmas hotline. Our experts are ready to assist, ensuring your holidays stay warm and worry-free.
Swift Deliveries: Explore our Christmas delivery schedule for timely arrivals of heating and plumbing spares. Enjoy the festivities while we take care of your essential supplies.
At KTHO, we're here to keep your season cozy. Wishing you a warm and festive holiday! Thank you for choosing KTHO Where Every Part Matters!
Fri 22nd Dec - Normal Opening Hours - (Orders placed Fri 22nd Dec - ETA Wed 27th Dec)
Sat 23rd Dec - 8:00am - 12:00pm - (Orders placed Sat 23rd Dec - ETA Thurs 28th Dec)
Sun 24th Dec - CLOSED - (Orders placed Sun 24th Dec - ETA Thurs 28th Dec)
Mon 25th Dec - CLOSED - (Orders placed Mon 25th Dec - ETA Thurs 28th Dec)
Tues 26th Dec - CLOSED - (Orders placed Tues 26th Dec - ETA Thurs 28th Dec)
Weds 27th Dec - 8:00am - 3:00pm - (Orders placed Weds 27th Dec - ETA Thurs 28th Dec)
Thurs 28th Dec - 8:00am - 3:00pm - (Orders placed Thurs 28th Dec - ETA Fri 29th Dec)
Fri 29th Dec - 8:00am - 3:00pm - (Orders placed Fri 29th Dec - ETA Tues 2nd Jan)
Sat 30th Dec - 8:00am - 12:00pm - (Orders placed Sat 30th Dec - ETA Tues 2nd Jan)
Sun 31st Dec - CLOSED - (Orders placed Sun 31st Dec - ETA Tues 2nd Jan)
Mon 1st Jan - CLOSED - (Orders placed Mon 1st Jan - ETA Tues 2nd Jan)
Tues 2nd Jan - Normal Hours Resume - (Orders placed Tues 2nd Jan - ETA Weds 3rd Jan)